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How do I order a custom rug or broadloom carpet?

  • Christy Lesseig

Published January 2025 | Updated January 2025

You have narrowed down the best material for your intended use, ordered samples, picked your favorite, and now you are ready to order.

Table of Contents
  1. Why should I order a custom area rug?
  2. Ordering Online
    1. Order a Custom Area Rug
    2. Order Broadloom for Wall-to-Wall
  3. Curran Customer Service – What We Offer

Why should I order a custom area rug?

Our Rug Buying Guide is a one-stop shop for gathering all you need to know about buying a rug, from selecting the best material for your lifestyle to the delivery of your new rug.

Visit the rug buying guide

Ordering Online

Our website makes it easy to order your custom rug or broadloom roll online. But first, we highly recommend that you order samples of the weave(s) you are interested in to see the color in your own space and feel the fibers in your hands. Simply visit our website and add samples to your cart from our catalog pages.

Are you a trade professional?

We help our trade partners finish their project on time and on budget. Join our trade program and enjoy numerous benefits like tiered discounts, logistic support, and free samples.

Learn More About Our Trade Program

Order a Custom Area Rug

From our website, select the weave you want and click “Price & Order.” From here, you will be prompted to choose color, enter dimensions, select binding or border type, and more. Once you are satisfied, add the rug to your cart. 

Note: Some custom rugs with very special features require you to contact our team of experts for swatches and a quote.

carpet on stairs

Order Broadloom for Wall-to-Wall

From our website, select the weave you want and click “Price & Order.” Select your color and then click the broadloom icon. Enter the required length and add to cart.

Pro Tip: Have your installer measure your space and recommend the total amount needed (including overage).

Not sure what overage is or why should be working with an experienced installer? Check out Flat Weave Carpet Installation: Everything You Need To Know.

Even though online ordering is easy, if you still have questions or need advice, please contact our customer service team. We are happy to help!

Curran Customer Service – What We Offer

Curran Home Office
Curran Home Office, Terminal Sales Building, Seattle

Client satisfaction is a core priority for Curran and sisalcarpet.com. We offer numerous resources and an easy to navigate website so that you have the confidence and knowledge to create the perfect rug for your home. But if you still have questions or need assistance, please do not hesitate to contact us!

Our trusted team of design specialists are highly knowledgeable across all of our products and will help you navigate our offerings of over 250 unique weaves. If you need design support, are working on a deadline, with a budget or have a complicated delivery request, we will always do our best to accommodate your needs in a timely and professional manner.

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Christy Lesseig

Christy is the Flooring Content Specialist at Curran and sisalcarpet.com. She writes about flooring products with a focus on design and sustainability. For 5 years, her blog posts, technical guides, and product descriptions have led customers along the path from purchasing to maintaining their flooring investments. Her favorite natural flooring? A sisal rug, of course.

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